Q: What is your minimum order quantity?
A: For high-value products, our minimum order quantity starts from 1 kilogram, and is typically 1 kilogram. For
other lower-priced products, the minimum order quantity starts from 1 kilogram to 25 kilograms.
Q: Do you offer discounts?
A: Yes, we offer better prices for larger quantities.
Q: How can I confirm the quality of the product before placing an order?
A: You can receive free samples of the products; you only need to cover the shipping cost or arrange a courier
to pick up the samples from us. You can also send us your product specifications and requirements, and we
will produce samples based on your needs.
Q: How do I start an order or make a payment?
A: You can start an order by sending us a purchase order (if your company has one) or simply send a confirmation
via email or through a trade manager. We will then provide you with a pro forma invoice and our bank details for
your confirmation, after which you can make the payment accordingly.
Q: How do you handle quality complaints?
A: We strive to minimize quality issues to nearly zero through our quality control. If a quality issue arises due to our
fault, we will either replace the goods at no charge or refund your loss.